Policies & Rules
Policies & Rules
Deposits and ReservationsOnce you have reached out to us we will respond to you within 24-48 hours with availability. Once your date is confirmed available, a $100 deposit is required and a $75 refundable security deposit is due when booking to secure your date. Any cancellations within 14 days of the scheduled event will result in the loss of deposit. The final amount owed is due no later than 13 days before the start of your scheduled event. Payments are accepted via Venmo and Zelle. Before Jumping Beans Play Yards leaves after set-up, the client will sign a rental agreement, liability waiver, and inspect equipment for condition.
Inclement Weather/CancellationsIf it rains, too windy or too hot for your outdoor event we will have to discuss other options for the play area. However, all Play Yards can be set-up indoors. If an indoor location cannot be used we will reschedule the date of event or will gladly refund 50% of the payments made. This is only valid for non-holidays and subject to availability. You can use balance towards a future rental within 14 months of booking date.
The soft play equipment is made of material that can become quite hot if in direct sunlight. If there will be excessive heat on the day of your rental, please have a shaded space provided (canopy, patio, etc.) for set-up. The rental equipment cannot be set up under trees/plants that have flowers or colorful droppings, as these can stain the equipment.
Set up and BreakdownOur team will set up and break down before and after your event. We only set up and breakdown between 10am- 7pm. If you need something earlier or later than the times listed let us know we may be able to accommodate. We will not accommodate areas with sand, gravel, extremely dirty or uneven surfaces as this could cause damage to our items. Clean, flat, dry grass is ok. We recommend that you mow grass before the event so you can ensure that there is a flat even surface available. Otherwise, there may be bumps and cracks in our padded flooring. This can cause uneven surfaces and result in tripping. If we show up to set-up and there is not an adequate space to set-up then we will leave and the client will forfeit all money paid. Our equipment is not shaded. If having an outside event, it is recommended that the play yard is shaded. We can provide a tent for an additional fee. Please see Add-Ons for pricing.
Please give Jumping Beans Play Yards employee 6’ of space and do not allow children in the play space during set-up and pick-up of equipment.
We require a clear pathway at least 3 ft wide in order to bring in the dolly and equipment. If there are any trash cans, tables, chairs, etc. in the way of set-up, they will need to be moved by the renter before Jumping Beans Play Yards arrival.
Please measure the area for set-up before Jumping Beans Play Yards arrival to ensure enough space for your set-up. No refund will be given if there is not adequate space for the play zone to be set-up in a safe manner for children and the equipment.
Client will provide an electric outlet at least 20' from jumper set-ups.
After your event, please make sure that any rental equipment is clear and ready to be removed by Jumping Beans Play Yards. Please pick up any loose balls and place them back into the ball pit.
DeliveryWe offer free delivery within the Rio Rancho and Albuquerque area. If you are out of the free delivery area, a delivery fee will apply.
Can I rent add-ons separately?We do not rent out our additional add ons separately. You must rent a package in order to rent one of our add ons as well.
HolidaysEaster Weekend, Memorial Day Weekend, Independence Day Weekend, Labor Day Weekend, Halloween Weekend, Thanksgiving Weekend, Christmas, Christmas Eve, New Year’s Eve and New Year’s Day.